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Privacy Policy

Under the new General Data Protection Regulations (GDPR), Robert Nelson Photography, is required by law to inform you of how we collect, store and use your personal information.

We receive, collect and store any information you enter on our website or provide us in any other way. We use this information to respond to your enquiry, contact you regarding your booking and provide the service requested. Personal information that we collect and store includes the personal images taken on the photography shoot. These images are securely stored for a maximum of 5 years and written consent prior to any photography session is required. In addition we may use software tools to measure and collect session information on the website, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We collect personal information you give us such as your name, address, telephone number ,email address. Your personal information will be used for the specific reasons stated above only. We do not pass any personal information on to any other parties for marketing or any other purposes.

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Service;
  • To provide clients with ongoing customer service;
  • To be able to contact Clients and Visitors for general or personalised service-related notices and promotional messages;
  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
  • To comply with any applicable laws and regulations.

This company website is hosted on the a secure virtual private server which Robert Nelson Photography purchase through a reliable and trusted provider, I use 3rd party client tools on www.pixieset.com to provide client galleries. Pixieset provides us with the secure online platform that allows us to sell our products and services to you. Your data may be stored through Pixieset’s data storage, databases and the general Pixieset applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Pixieset and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Robert Nelson Photography will contact you regarding your enquiry, booking, photography session, photograph gallery, image adjustments, payments and any future bookings or promotions. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at:

info@robertnelson.co.uk

We reserve the right to modify this privacy policy at any time, so please review it frequently.

Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.